Service Definitions

A standard website (also known as a portfolio website) is a simple website that is used to showcase your business and the services you provide. There are no advanced features or payment integrations, and no custom development. The following features are included with our standard website package:

• 5 Pages. Typical pages include Home, About, Services, Gallery, Contact, etc.
• Responsive design. Your website will adapt to all modern devices including computers, smartphones, tablets, etc.
• Basic Logo Design. We will create a basic logo for your website.
• Contact form + WhatsApp Button. Customers will be able to contact you with ease.
• 10 Stock photos (licensed). We will procure beautiful, licensed stock photos that make your website look amazing.
• Google Search Console + Google Analytics. You'll receive monthly reports on how many people are visiting your website.
• Easy content updates. We'll create log-in details for you, and you'll be able to update the content on your website at any time.
• GDPR and POPIA compliant.
• Privacy Policy.
• Cookie Policy.

An eCommerce website (also known as an online store) is a website from which your customers can view and purchase your products.

• 5 Pages. Typical pages include Home, About, Services, Gallery, Contact, etc.
• Responsive design. Your website will adapt to all modern devices including computers, smartphones, tablets, etc.
• Basic Logo Design. We will create a basic logo for your website.
• Contact form + WhatsApp Button. Customers will be able to contact you with ease.
• 10 Stock photos (licensed). We will procure beautiful, licensed stock photos that make your website look amazing.
• Google Search Console + Google Analytics. You'll receive monthly reports on how many people are visiting your website.
• Responsive cart and checkout system that works correctly on all modern devices.
• 20 Product Categories. We'll show you how to add more.
• 50 Products. We'll show you how to add more.
• PayFast Integration. Accept easy card payments (you'll need a Payfast account).
• The Courier Guy integration. Shipping costs are calculated at checkout according to the location of the customer and the weight of the parcel (you'll need a Courier Guy account).
• Easy content updates. We'll create log-in details for you, and you'll be able to update the content on your website at any time.
• GDPR and POPIA compliant.
• Privacy Policy.
• Cookie Policy.
• Terms & Conditions page (you need to provide your shipping and returns policy etc).

We host all websites on high-performance, reliable, and secure cloud servers. Our standard hosting package comes with the following included:

• Daily Backups
• Monthly Software & Security Updates
• Firewall & Bot Protection
• Brute Force Protection
• 3GB SSD Storage
• 50GB Monthly Bandwidth

Our standard hosting package is suitable for the majority of small to medium-sized websites. If your website becomes particularly resource-intensive you may be required to upgrade to a dedicated solution. In such a case we will happily assist you with procuring the best solution, designed for your specific requirements.

Our hosting & management package does not include service requests. You will be required to book a service request whenever you need us to log in to your website.

Our advanced on-site search engine optimization (SEO) package includes the following:

• Optimized meta title tags.
• Optimized meta description tags.
• Correct placement of keywords across H1, H2, H3, H4, H5, and H6 tags.
• Optimized keyword placement across all ALT and title tags on every image on the website.
• Correct keyword placement in actual image file names.
• Correct schema structure for products, blog posts, and more.

Nobody likes a slow website. All websites designed by us are fast. Our high-performance cloud hosting servers ensures that. For further optimization (and even faster loading times), we implement an advanced caching system that includes:

• Minification and Combination of all static HTML, JavaScript, and CSS files.
• Advanced image optimization/compression. We make your images as small as possible – without any loss to the visible quality. The system we implement will continue to re-size and optimize every image that you upload to your website automatically.

We create, optimize and verify a Google My Business profile for your business. A Google My Business profile is particularly useful because it allows customers who are close to your location to find your business when they search for your products or services.

We connect your store to your Facebook shop so that all products are automatically synced as they are loaded onto your website. Kindly note that we have no control over Facebook rejecting certain shops. We will do our best to assist you with getting your shop approved, but the service includes the setup of the sync software only.

We connect your store to your Google Merchant shop so that all products are automatically synced as they are loaded onto your website.

We charge for additional (standard) pages on a per-page basis. Pages that require a large amount of content may incur additional charges.

We provide only premium email accounts through our partnership with Rackspace. Every hosting package comes with one mailbox. Additional mailboxes may be added at R30 per month per mailbox.